Customer Support

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Q1: What Are Negative Oxygen Ions?
A:Negative oxygen ions (O₂⁻) are oxygen molecules that have gained extra
electrons, giving them a negative charge. They form naturally when free
electrons in the air attach to oxygen molecules. These ions help purify the air
and create the refreshing feeling you experience in nature.

Q2: Where Are They Naturally Found?
A:Negative ions are abundant in forests, near waterfalls,oceans, and after rainstorms—which is why these environments feel so refreshing and energizing.

Q3: How Long Do Negative Ions Last
Indoors?

A:Negative ions are short-lived, lasting only seconds to minutes. Airflow, humidity, dust, and
surfaces reduce their lifespan, making a consistent source, like Burtran Nano-Oxy™ Technology,
important for maintaining healthy ion levels indoors.

Q4: How Do Ion Levels Affect Air Quality?
A: Ion levels impact both air quality and wellbeing:       
Low (<600 ions/cm³): Air may feel stale; prolonged exposure can cause fatigue, poor sleep, or reduced focus.

Moderate (1,000–1,500 ions/cm³): Typical of healthy environments;supports clarity, mood, and comfort while lightly purifying air.

High (>2,100 ions/cm³): Comparable to forests or waterfalls; actively purifies air by attaching to dust, allergens, smoke, and VOCs, leaving air fresh and invigorating.

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BENEFITS

Better Sleep:High-concentration of
negative oxygen ions help promote relaxation and deepen sleep quality.

Allergy Relief:Medical-grade HEPA 14 filtration reduces allergens, including pollen, dust, pet dander, and mold spores, supporting cleaner,easier breathing.

Cleaner & Safer Air:Removes smoke,VOCs,odors, and ultrafine particles with no ozone, no radiation, and no static electricity.

Healthier Living Environment:Supports respiratory comfort, indoor wellness, and long-term air quality improvement.

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